Tubby Todd Drew 10,000+ Viewers to Its Own Store in a 25-Minute Livestream

Tubby Todd's SUDSAPALOOZA live on its own Shopify store reached 10,230 unique viewers, peaked at 3,628 simultaneous viewers, and held live attendees for 8+ minutes on average.

August 28, 2026

Tubby Todd Bath Co., the plant-based baby and family skincare brand, ran a live event called SUDSAPALOOZA on its Shopify storefront with LiveMeUp. In 25 minutes, it reached 10,230 unique viewers, peaked at 3,628 people watching at the same moment, and kept them talking: 1,332 viewers wrote in chat.

Results at a glance

10,230

Unique viewers

19,521

Total views

14,944 live + 4,577 replay

3,628

Peak simultaneous viewers

8m 16s

Average live attendance

About a third of the broadcast

1,112 hours

Total watch time

Over 46 days in a 25-minute event

3,361

Chat messages

From 1,332 chatters

Background

Tubby Todd makes clean-ingredient skincare for babies and families, built for sensitive and eczema-prone skin. Its customers are parents: mobile-first, short on time, and loyal to brands they trust.

Live shopping has mostly meant marketplace platforms, where the audience, the data, and the customer relationship belong to the platform. Tubby Todd wanted to find out how much attention it could gather in one moment on its own website, with its own brand, and its own Shopify checkout.

What they did

One event, one name

SUDSAPALOOZA gave the live a clear identity and a reason to show up at a set time.

A tight 25-minute format

Short enough to hold attention from start to finish, with viewers staying for a third of the stream on average.

Live on the brand's own Shopify store

No redirect to a third-party app. Viewers watched, chatted, and browsed products on tubbytodd.com.

A hero product

Hair + Body Wash drew 5,161 product views, more than any other item.

The replay stayed on site

After the live, the replay kept working as a page on the brand's website, adding 4,577 more views.

Results

Reach and traffic

10,230 unique viewers: 7,494 during the live, 2,736 more through the replay.

19,521 total views: 14,944 live, 4,577 on replay. About 23% of all views came after the stream ended.

3,628 viewers at the same time at peak, on a live that ran only 25 minutes.

90.6% of viewers watched on mobile.

Engagement

13% of unique viewers wrote in chat (1,332 people), averaging 2.5 messages each: 3,361 messages in total.

38,574 likes, nearly 4 per viewer.

5,140 product page views from inside the live and replay.

8m 16s average live attendance (1m 44s on replay).

1,112 hours of total attendance: more than 46 days of watch time.

Infrastructure under load

Traffic arrived all at once. LiveMeUp's US-based streaming and live-interaction infrastructure handled the load with no issues, from playback to chat to product cards.

Key features that made it work

Shopify-native

The live runs on the brand's own store. Viewers, product pages, and data stay with the brand.

Built for scale

US-based streaming and real-time chat held through a 3,600+ concurrent peak.

Live chat and likes

Interaction tools that turned 10,000 viewers into a conversation.

Product cards in the stream

Viewers browse products without leaving the live: 5,140 product page views.

Replay as a second wave

The same event keeps drawing viewers after it ends, on the brand's site.

Lessons

A DTC Shopify live can reach marketplace-scale audiences

10,000+ viewers and a 3,600+ concurrent peak on a brand's own domain.

Short lives work

25 minutes was enough for viewers to stay a third of the broadcast and for 13% of them to chat.

Mobile is the default screen

9 in 10 viewers were on a phone. Design for thumbs first.

The replay is part of the event

Nearly a quarter of views came after the live ended.

Traffic can be tested

A live shows a brand how many people it can bring to its website at once, and confirms the platform behind it can take the load.

Frequently Asked Questions

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