Cookie Policy

This Cookie Policy is intended to inform users of the LiveMeUp website (https://www.livemeup.io) ("the Site") about the nature, use of cookies, and the tools to configure them. To check for updates to this Policy, we invite you to regularly visit this page.

When visiting the LiveMeUp website, the placement of cookies on the device you are using (the "terminal") is subject to your consent, provided that cookies are not strictly necessary for the functioning of the Site.

I. WHAT IS A COOKIE?

A cookie is a small file identified by a name that can be placed by the website you are connecting to. Your web browser retains it for a certain period (V. Duration of Cookie Storage) and sends it back to the web server every time you reconnect.

Cookies are used to operate the livemeup.io site, facilitate your navigation, and offer you relevant offers and services.During your visit to our Site, some cookies essential to its operation are automatically placed on your terminal. Other cookies require your explicit consent (IV. Consent to Cookie Placement).

II. INFORMATION COLLECTED BY COOKIES

Site cookies may collect data related to a terminal or behavior at a given time, including:
- The IP address of the connected terminal
- Date, time, and duration of visits to a page or the entire site
- Number of pages viewed
- Browsing path
- Type of operating system
- Type and version of the browsing software used
- Brand and model of the mobile or tablet terminal
- Language of use

III. TYPES AND PURPOSES OF COOKIES

1. Types of Cookies
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‍1.1 Internal Cookies
Internal cookies are generated and stored locally by LiveMeUp: no third party has access to the data. They are distinct from so-called "third-party" cookies, which are generated by our providers or social networks.
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1.2 Third-party Cookies
A third-party cookie is a cookie placed on your terminal by a server from a domain different from that of the Site. Third-party cookies are typically used by web analytics services, various marketing tools, social networks, or different advertising platforms (retargeting).

2. Cookie Purposes
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2.1. Cookies Necessary for the Operation of the LiveMeUp Website
These cookies are essential to ensure the operation and optimization of the Site. They allow you to use the main features of the Site and secure your connection. The Site uses:
- HubSpot: to schedule an appointment
- Crisp: to chat with us
Since these cookies are essential for the Site's operation, navigation, or use of a service upon your request, they cannot be refused through the LiveMeUp website's cookie banner. Thus, our partners HubSpot and Crisp place cookies to allow you to be contacted by one of our advisors or to use the online chat tool: these cookies are essential to the operation of these services and are placed only if you wish to use them.You can also oppose and delete them using your browser settings (VI. Managing Cookies); however, your user experience may be degraded.

2.2 Cookies for Tracking Visits from the Platform and Measuring the Effectiveness of Advertising Campaigns

‍These cookies allow us to measure the performance of our marketing actions to offer you even more relevant and tailored content. The site uses:
- Google Ads
- Google Tag Manager
You can refuse them at any time via our cookie banner (VI. Managing Cookies). If you accept them, the information stored by the cookies will be kept for a maximum of 13 months.

2.3 Cookies for Measuring Audience and Interactions on Our Site

These cookies allow us to track the audiences of the Site to generate statistical data on its usage. They enable us to improve the Site's performance and offer you tailored content. The site uses:
- Google Analytics
- Hotjar
You can refuse them at any time via our cookie banner (VI. Managing Cookies). If you accept them, the information stored by the cookies will be kept for a maximum of 13 months.

IV. CONSENT TO COOKIE PLACEMENT

The first time you visit the Site, you will see a banner dedicated to cookies offering you the option to:
- Accept or reject all cookies
- Make a personalized choice, cookie by cookie
At any time, you can review your choices and configure them again by accessing the cookie management interface, located at the bottom of our Site in the "Manage My Consents" tab.

The technical cookie storing your choice is placed on your terminal for a period of 6 months. After this period, we will ask you to accept, configure, or reject cookies again.

V. COOKIE STORAGE DURATION

Session cookies disappear as soon as you leave the Site, while so-called permanent cookies remain on your terminal until their lifespan expires (maximum of 13 months) or until you delete them using your browser's features (VI. Managing Cookies).

VI. MANAGING COOKIES

1. LiveMeUp Consent Management Platform
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‍The interface is accessible directly during your first visit. It allows you to configure the cookies placed on your terminal. You can at any time review your choices and configure them again by accessing the cookie management interface at the bottom of our Site in the "Manage My Consents" tab.

This interface is provided by our partner Webflow and allows us to configure cookies and collect user consent in accordance with the recommendations of the CNIL (French data protection authority).

2. Configuring Your Web Browser

‍You can configure your web browser at any time and for free if you want cookies to be stored on your terminal or rejected, either systematically or based on their issuer.However, a total ban on cookies can lead to navigation issues on websites.

The configuration of each browser differs for managing cookies and is described in the help menu of your browser, which will allow you to understand how to modify your cookie preferences.

For more information on configuring cookies, you can visit the CNIL website:
https://www.cnil.fr/en/cookies-the-tools-to-master-them.

VII. ADDITIONAL INFORMATION

For any other information, you can contact us by email at contact@livemeup.io.